Privacy policy

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TELUP INT, S.L., takes very seriously your privacy regarding your personal data collected in this web page. Through the following privacy policy TELUP INT, S.L. informs all USERS of the pages www.mesoinstitute.eu ; www.mesoinstitute.eu , of the different uses made of your personal data with the purpose of letting you decide, freely and voluntarily, if you want to facilitate the information requested.

TELUP INT, S.L., reserves its right to modify this Policy in order to adapt it to new legislation, case law criteria, practices of the sector, or interests of the entity. Any modification in the policy will be announced with the due advance, so that you have perfect knowledge of its content.

Who is the controller of your personal data?

TELUP INT, S.L. (hereafter Telup Int) is the entity that holds the position of Data Controller of your personal data provided by you.

Due to the nature of the products and services we provide, Telup Int takes very seriously the protection and privacy of the processing, from users and customers, by making all necessary efforts to comply with current regulations. Therefore, your personal information is processed safely and with the utmost care.

In which means do we collect your personal data?

The main purpose for which we collect your personal data is to facilitate and improve the service we offer through in the websites.

Moreover, we collect your data for managing and answering to information requests, questions, complaints, as well as knowing the opinion of the users, regarding the products offered on this website. Creating and managing a personal account with restricted access in order to be used for buying the products and services offered. The use of this data will also be the customer management regarding administration, accounting and tax obligations as well as sending information of your interest about new special deals or products.

By which legal basis do we process your data? In other words, what circumstances allows the processing of your personal data?

The legal basis that legitimates us the processing of your data may be different depending of the case: in some cases, it will be the consent given by you, in others the compliance with a legal obligation that we have, in other cases the contract or commercial relation fulfilment or even by the legitimate interest of the data controller.

When the data processing is based on your consent, it will be understood as unequivocally granted, considering consent as a clear affirmative act on your part, which manifests such consent.

How long will we keep your personal data?

The storage period of the data will be according to the necessary period for the fulfilment of the purpose for which it was collected and according to the legal basis of the processing and its legal obligations.

When do we share your information with others?

It will be necessary to communicate your personal data to third parties in order to provide the requested service, such as transport and delivery companies. In the same way, the data may be transferred or communicated, where appropriate, to banks for the correct payments, as well as at the request of Public Administrations or courts. The data may be transferred to the other companies of the Group whose activities are related to the product purchased.

International data transfer

The personal data that we collect stay in Spain, and in any case, within the European Economic Area, since Telup Int and other Group companies are present in other European countries.

What are your personal data rights?

You can execute the following rights: Access, Rectification, Data Portability, Erasure, Restriction, or when possible, the right to Object. In order to exercise the rights, you must submit a letter to: Polígon Buvisa, 08329, Teià Spain or, if preferable, sending an e-mail to: sales@telup-int.com  

You must specify which rights you are willing to execute and, at the same time, it must be attached to a photocopy of your ID Card or appropriate identification document. In case of acting through legal representation, you must also provide a document proving the representation and identification document thereof.

However, you can oppose to the receipt of these commercial communications, through the simple and free procedure enabled in the e-mail or, where appropriate, by sending us an email to sales@telup-int.com

Additionally, in case considering your personal data protection rights have been violated, you can file a claim at the Data Protection Spanish Agency (https://www.aepd.es/).

Security measures in your personal data processing.

Finally we inform you that TELUP INT, S.L., will adopt in its information system the technical and organizational measures legally required, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the data processing.

If you have any questions about this Privacy Policy, please contact us by sending an email to sales@telup-int.com

TELUP INT, S.L., 2020 ©All rights reserved.

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