Privacy policy

1. Data Controller

This Privacy Policy explains how TELUP INT S.L. collects, uses and protects personal data obtained through this website, in accordance with the General Data Protection Regulation (EU) 2016/679 («GDPR») and applicable Spanish data protection legislation.

Data Controller
TELUP INT S.L.
Polígono Buvisa
08329 Teià (Barcelona)
Catalonia, Spain

VAT Number: B67300467

Email: purchaseinquire@telup-int.com

2. What Personal Data We Collect

We may collect personal data that you voluntarily provide when you:

• Contact us through our contact forms.
• Communicate with us by email.
• Request information about our professional solutions.
• Apply to become a distributor or business partner.

The information collected may include your name, company name, professional role, email address, telephone number, country and any other information you choose to provide.

3. Purposes and Legal Basis for Processing

TELUP INT S.L. may process your personal data for the following purposes:

• To respond to enquiries, requests for information and communications submitted through the website, by email or through other contact channels.
• To provide information about mesoInstitute® professional solutions, products and services.
• To manage requests from potential distributors, commercial partners and qualified aesthetic professionals.
• To take the necessary steps prior to entering into a commercial or contractual relationship.
• To maintain communications related to an existing professional or business relationship.
• To comply with applicable legal and regulatory obligations.
• To protect the security, integrity and proper operation of the website.

The legal basis for processing your personal data may be:

• Your consent, when you voluntarily submit an enquiry or provide your personal data through a contact channel.
• The application of pre-contractual measures requested by you or the performance of a contractual relationship.
• Compliance with legal obligations applicable to TELUP INT S.L.
• The legitimate interests of TELUP INT S.L. in responding to professional enquiries, managing business relationships and protecting the security of the website, provided that such interests do not override your fundamental rights and freedoms.

You may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before its withdrawal.

4. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and to manage any professional, commercial or contractual relationship with the data subject.

Once the relevant purpose has been fulfilled, the data may be securely retained for the periods required to comply with applicable legal obligations and to establish, exercise or defend legal claims.

When the applicable retention periods have expired, the personal data will be securely deleted or anonymised.

5. Disclosure of Personal Data

TELUP INT S.L. does not sell, rent or otherwise disclose your personal data to third parties except where necessary for the purposes described in this Privacy Policy or where required by law.

Your personal data may be shared with trusted service providers acting on behalf of TELUP INT S.L., such as providers of website hosting, IT services, communications or other business support services. These providers process personal data solely under our instructions and are subject to appropriate contractual and confidentiality obligations.

Personal data may also be disclosed where required to comply with a legal obligation or to protect the legitimate rights and interests of TELUP INT S.L.

6. International Data Transfers

As a general rule, personal data is processed within the European Economic Area (EEA).

Where a transfer of personal data to a country outside the EEA is necessary, TELUP INT S.L. will ensure that appropriate safeguards are in place in accordance with the GDPR, including, where applicable, the use of Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

7. Your Rights

Under the GDPR and applicable data protection legislation, you have the right to:

• Request access to your personal data.
• Request the rectification of inaccurate or incomplete personal data.
• Request the erasure of your personal data where applicable.
• Request the restriction of processing in certain circumstances.
• Object to the processing of your personal data where permitted by law.
• Receive your personal data in a structured, commonly used and machine-readable format where applicable.
• Withdraw your consent at any time where processing is based on consent.
• Lodge a complaint with the competent data protection supervisory authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us at purchaseinquire@telup-int.com.

8. Data Security

TELUP INT S.L. implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually review our security practices to help safeguard the personal data under our responsibility.

9. Changes to this Privacy Policy

TELUP INT S.L. reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, business operations or data processing practices.

The most recent version will always be published on this website, and the effective date shown below will indicate when the policy was last updated.

10. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

TELUP INT S.L.
Polígono Buvisa
08329 Teià (Barcelona)
Catalonia, Spain

Email: purchaseinquire@telup-int.com

Last updated: July 2026